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Privacy Policy

Last Updated: January 1, 2026

Panelway Fitness is a commercial fitness equipment brand operated by PANELWAY (CHINA) LIMITED (“Panelway Fitness,” “we,” “us,” or “our”).

We respect your privacy and are committed to protecting the personal information you provide when visiting panelwayfitness.com, submitting an inquiry, requesting a quotation, downloading a catalog, or communicating with us.

Information We Collect

We may collect information that you voluntarily provide, including:

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  • Your name

  • Company name

  • Email address

  • Telephone or WhatsApp number

  • Country or region

  • Product requirements

  • Order quantity

  • Destination country or port

  • Customization requirements

  • Messages, files, or other information submitted through our website

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We may also automatically collect technical information, including:

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  • IP address

  • Browser and device type

  • Operating system

  • Pages visited

  • Referring website

  • Approximate location

  • Time spent on the website

  • Cookie and website usage data

How We Use Your Information

We may use your information to:

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  • Respond to inquiries and quotation requests

  • Recommend suitable products and equipment solutions

  • Prepare quotations, catalogs, and technical information

  • Communicate about orders, production, packing, delivery, and after-sales support

  • Improve our website, products, and customer service

  • Analyze website traffic and advertising performance

  • Prevent fraud, misuse, or security incidents

  • Comply with applicable legal and regulatory requirements

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We will not use your information for purposes unrelated to your inquiry or our legitimate business activities.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, and measure marketing effectiveness.

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These technologies may include services such as:

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  • Google Analytics

  • Google Ads

  • Wix website analytics and functionality

  • Other advertising or performance measurement tools

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These service providers may collect information according to their own privacy policies.

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Where required by applicable law, non-essential cookies will only be used after you provide consent. You may manage or disable cookies through your browser settings or the cookie controls displayed on our website.

How We Share Information

We may share necessary information with trusted service providers that assist us with:

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  • Website hosting and maintenance

  • Email and communication services

  • Analytics and advertising

  • Production and order fulfillment

  • Packing, freight forwarding, and delivery

  • Technical and after-sales support

  • Legal or regulatory compliance

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We only share information necessary for the relevant service.

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We do not sell, rent, or trade your personal information to third parties.

International Data Transfers

As we serve international customers and work with service providers in different countries, your information may be processed or stored outside your country or region.

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Where required, we take reasonable measures to protect personal information transferred internationally in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as reasonably necessary to:

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  • Respond to your inquiry

  • Maintain our business relationship

  • Process and support an order

  • Meet legal, accounting, or regulatory obligations

  • Resolve disputes and protect our legitimate business interests

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When information is no longer required, we will take reasonable steps to delete or securely anonymize it.

Data Security

We use reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

 

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your country or region, you may have the right to:

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  • Request access to your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request a portable copy of certain information

  • Opt out of marketing communications

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To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.

Marketing Communications

We may send product information or business updates when you have requested them, consented to receive them, or where otherwise permitted by law.

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You may unsubscribe at any time by using the unsubscribe option in the message or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites or communication platforms, including WhatsApp and social media services.

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We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

Our website and services are intended for business customers and are not directed to children under the age of 16.

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We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, or legal obligations change.

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The latest version will be published on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

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PANELWAY (CHINA) LTD.
Panelway Fitness
Website: panelwayfitness.com
Email: alex@panelwayfitness.com

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